Happy Holidays from the InnoCaption Team

The InnoCaption Team had a busy 2021! From developing and releasing several new updates to being recognized for expanding accessibility in telecommunications and winning several
awards, we couldn’t have been prouder of everything we were able to accomplish over the past year. Although we were all sad that we didn’t get to travel as often, our team participated in numerous virtual webinars where we got the pleasure to meet many of our users.

In this newsletter, you’ll find some of the things our team was really excited about in 2021. As always, we would not have been able to accomplish them and be here today without your constant support and feedback. If there is anything we can do to make the InnoCaption app even better for you, please do not hesitate to let us know by emailing us directly at support@innocaption.com. We hope you and your loved ones have a safe and wonderful Holiday Season. Here’s to 2022!


My Experiences & the CODA Movie – Q&A with Cristina Duarte, Director of Regulatory Affairs for InnoCaption

Did you get the chance to check out the CODA movie on Apple TV? Our team was so inspired after watching it at the office that we sat down with our own Director of Regulatory Affairs, Cristina Duarte, who is a CODA herself, and asked her several questions about her background. Check out the blog post covering Cristina’s experiences and her thoughts about the movie! Click here for more blog posts.

Major Announcement: DeskView Update

We were very excited to have launched our DeskView outbound calling feature earlier this year. DeskView originally allowed users to mirror the captions from the InnoCaption app on a web browser, enabling users to view captions on a much larger computer screen. Based on popular demand, we recently added the ability to make outbound calls straight from this same web portal, without the need to make calls from your smartphone. Check out our video guide below to see this powerful new feature in action or click here to read more!

Better Design, More Features: InnoCaption App Redesign

At InnoCaption, our mission is to offer the best telecommunications accessibility solution to the deaf and hard of hearing community. Our users drive our innovation and we heard from many of you requesting tweaks to the InnoCaption App – which we happily obliged. Our engineering team was hard at work creating a more user-friendly app, with new features including spam call filter, Spanish ASR captions, and visual voicemail. Users can customize the font, size, background color, and more!

Did you know the new InnoCaption app can automatically mirror your phone’s Dark and Light Mode settings? Go to Settings > Appearance > Auto-Dark Mode

Need Help? We Are Here for You!

If you need assistance, have questions, or want to let us know how we can make InnoCaption better for you, please do not hesitate to let us know by contacting our wonderful support team at support@innocaption.com. Our support team can also help you by scheduling a call over Zoom or Google Meets!

For help articles that include step-by-step instructions, click here to check out our help center where you can search for anything related to the InnoCaption app.

Are you a community leader or hearing healthcare professional? Our marketing team is available for virtual webinars and they can also send you any marketing materials needed, including brochures and stock cards. E-mail us at marketing@innocaption.com for more information.

Did you know that you can also contact our support team via text message? Go to Settings > Support > SMS Customer Support

Love Our App? Review Us on the App Store & Play Store

Please consider writing an honest review of our service on the App Store or Play Store. We make it a priority to read and respond to each one of our reviews and always follow-up proactively with anyone who is having trouble. It also means the world to us when we get a chance to read the real-life stories of how our captioning service has been able to make a positive impact in our users’ daily lives. For instructions on how to leave us a review, please click here.