How COVID-19 and Social Distancing Single Out the Hard of Hearing

An Online Survey of the Deaf and Hard of Hearing Community Conducted
During the first Phase of the Global COVID-19 Pandemic

The deaf and hard of hearing community are facing a unique set of challenges during COVID-19 and national social distancing measures. Whether it’s healthcare needs, connecting with friends or family, or continuing with day-to-day remote job responsibilities, all ages of the community are uniquely feeling the impact of these global changes. InnoCaption, a mobile app-based provider of real-time captioning for phone calls, surveyed the community to learn more about how it’s affecting them.

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InnoCaption surveyed 840 respondents.

The survey was conducted over the course of five weeks via email to those in the deaf and hard of hearing community to learn how they have been coping with COVID-19 and the new challenges that have arised as a result of social distancing.

Additionally, InnoCaption conducted a poll via its FaceBook page with regards to the impact of masks. The poll was conducted over the course of seven days and surveyed 64 respondents.

95%

Of respondents 

Say mask use impacts their ability to communicate with others

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