InnoCaption Connect is a new service aimed at expanding telecommunications access to the deaf and hard-of-hearing incarcerated population. Developed with leading telco providers, InnoCaption Connect makes it simple to meet FCC requirements — and to help individuals with hearing loss make phone calls with confidence just like their hearing peers.
For deaf and hard-of-hearing inmates, trying to follow what the other party on a phone call is saying can be a difficult, frustrating experience. Approximately 9.5% of state and federal prisoners report hearing loss, and that number is expected to increase with an aging prison population.
InnoCaption Connect provides an empowering solution: real-time call captions displayed on a tablet device.
With InnoCaption Connect, it’s easy for individuals to stay connected with vital support systems, breaking down communication barriers that contribute to the cycle of incarceration and helping level the playing field for those with hearing loss.
With our best-in-class AI speech recognition technology, incarcerated individuals with hearing loss never have to miss a word on calls.
Calls captioned by the InnoCaption Connect API can be tracked and monitored by correctional facilities with the same restrictions that apply to standard inmate calls.
Telecommunication providers can easily deploy the service by connecting their own app with InnoCaption's API or through a customized Android app provided by InnoCaption.
As an FCC-certified provider of relay services since 2016, InnoCaption is the ideal partner for correctional facilities.
As of January 1, 2024, the FCC requires telecommunications providers serving correctional facilities with an average daily population of 50+ inmates to provide access to all relay services eligible for TRS fund support. InnoCaption Connect makes it easy to comply with these new rules.
Help the deaf or hard of hearing in your correctional facilities stay connected to their support network with InnoCaption Connect.
