December 3, 2024
5 minutes
Written by
Minah Han
Company News
No items found.
December 3, 2024
5 minutes
Written by
Minah Han
Company News
No items found.

Is InnoCaption Really Free?

In today’s world, we’re often skeptical when something is offered for free—after all, we’re used to the idea that nothing truly comes without a cost. So, when we say the InnoCaption app is free, you might wonder if there’s a catch. But rest assured, there is no cost to you as the user. You can thank the Americans with Disabilities Act (ADA) for that. In fact, it’s actually illegal to charge for telecommunications relay services in the United States. So, how is it free, and where does the funding come from? Let’s break it down.

InnoCaption’s Free Service Model

InnoCaption is a mobile app designed to provide seamless telecommunication for individuals who are deaf or hard of hearing and need captions to understand their phone calls. The app allows users to voice for themselves while viewing real-time captions of what the other person on the call is saying.

Our service is regulated by the Federal Communications Commission (FCC) and funded by the Telecommunications Relay Service (TRS) fund. This ensures that eligible users across the United States can use InnoCaption without worrying about subscription fees, hidden charges, or any other costs. Thanks to the TRS fund, we can offer high-quality call captioning services at no cost to you.

Why We Need Personal Information to Register

As an FCC-certified IP-CTS provider funded by the TRS fund, InnoCaption is required by federal regulations to collect certain personal information during the registration process. This information helps verify your identity and ensures that the service is used by legitimate eligible users.

We understand the importance of privacy and take great care to protect your personal information. The information we are required to provide to the FCC’s TRS Fund Administrator includes your full name, date of birth, the last four digits of your social security number, residential address, and cell phone number. Rest assured, InnoCaption only shares your registration information as required by FCC regulations. You can have peace of mind knowing that we will never sell, share, or disclose your personal registration information beyond what is required by federal law.

For more information about Telecommunications Relay Services, visit the FCC website at https://www.fcc.gov/trs.

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Make calls with confidence

InnoCaption provides real-time captioning technology making phone calls easy and accessible for the deaf and hard of hearing community. Offered at no cost to individuals with hearing loss because we are certified by the FCC. InnoCaption is the only mobile app that offers real-time captioning of phone calls through live stenographers and automated speech recognition software. The choice is yours.

Llame con confianza

InnoCaption proporciona tecnología de subtitulado en tiempo real que hace que las llamadas telefónicas sean fáciles y accesibles para la comunidad de personas sordas y con problemas de audición. Se ofrece sin coste alguno para las personas con pérdida auditiva porque estamos certificados por la FCC. InnoCaption es la única aplicación móvil que ofrece subtitulación en tiempo real de llamadas telefónicas mediante taquígrafos en directo y software de reconocimiento automático del habla. Usted elige.