January 31, 2022
5 min read
Written by
InnoCaption App
Company News
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January 31, 2022
5 min read
Written by
InnoCaption App
Company News
No items found.

January 2022 Newsletter

Happy New Year from the InnoCaption Team!

The InnoCaption Team has been hard at work implementing feedback, data and utilizing resources within the community. We are excited to share our recent collaborations, features and how to contact us for support. We look forward to what the new year will bring!

We have an exciting new feature: Text-to-Speech

Have you ever found yourself repeatedly pressing “0” to get through a computerized phone system because it just does not understand your speech? You are not alone! 38% of InnoCaption users surveyed expressed a desire for InnoCaption to allow them to type responses that are automatically read aloud to the other person on the line when they are not being understood. Joe Duarte, our co-CEO, has also experienced frustrations with automated phone systems and we are excited to announce that we now have a solution! With Text-to-Speech, users are able to type short responses and have it converted to speech automatically during phone calls. Watch this video to find out more about this new feature and how it was developed! CLICK TO WATCH NOW.

Hearing Loss LIVE! Podcast with Cristina Duarte, Director of Regulatory Affairs

InnoCaption’s Senior Director of Regulatory Affairs got to sit down virtually with the ladies of Hearing Loss LIVE! to chat about accessibility, advocacy, and what we are up to at InnoCaption. During the podcast, Cristina announced our latest Text-to-Speech feature for the first time. Listen to (or read) the reaction from the Hearing Loss Live! team here. We hope you enjoy this fully accessible podcast as much as Cristina enjoyed participating in it! Watch or Listen Now: CLICK HERE.

The pandemic caused a shift from in-person medical care to telehealth appointments, and that’s great for those who were able to benefit from it. However, the rise of telehealth added more barriers to communication for many who are deaf and hard-of-hearing who struggle with inaccessible virtual communication. That’s why we're very happy to share this article done in conjunction with HealthTech HotSpot, where our Co-CEO Joe Duarte talks about how awareness, education and innovation can go a long way in improving accessibility in telehealth which ultimately will benefit those in the deaf and hard-of-hearing community. Click to Read Now.Visit our Help Center to learn about how DeskView can help InnoCaption users stay connected and never miss a telehealth appointment!

Love Our App? Review Us on the App Store & Play Store

We’re always grateful for our users and their feedback. We absolutely love reading reviews on the App Store & Play Store and learning how the InnoCaption app is helping people stay connected.

Need Help? We Are Here for You!

Not sure how to set up Call Forwarding or access your InnoCaption Voicemail? Want to know more about our latest feature, Text-to-Speech? You can find step-by-step guides to those features, and many more, by accessing our Help Center.Still not sure how to make the most out of your InnoCaption app? No problem! You can contact our support team by emailing us at support@innocaption.com. We look forward to hearing from you.

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Make calls with confidence

InnoCaption provides real-time captioning technology making phone calls easy and accessible for the deaf and hard of hearing community. Offered at no cost to individuals with hearing loss because we are certified by the FCC. InnoCaption is the only mobile app that offers real-time captioning of phone calls through live stenographers and automated speech recognition software. The choice is yours.

Llame con confianza

InnoCaption proporciona tecnología de subtitulado en tiempo real que hace que las llamadas telefónicas sean fáciles y accesibles para la comunidad de personas sordas y con problemas de audición. Se ofrece sin coste alguno para las personas con pérdida auditiva porque estamos certificados por la FCC. InnoCaption es la única aplicación móvil que ofrece subtitulación en tiempo real de llamadas telefónicas mediante taquígrafos en directo y software de reconocimiento automático del habla. Usted elige.