August 9, 2023
5 min read
Written by
Danielle Contreras
Company News
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August 9, 2023
5 min read
Written by
Danielle Contreras
Company News
No items found.

Joe Duarte: Co-CEO of InnoCaption Shares His Hearing Loss Story and How the App Changed His Life

In a world where communication is key, imagine the frustration of not being able to use the telephone like everyone else. This was a reality for me throughout my life due to my profound hearing loss. Everything changed when I discovered InnoCaption. This groundbreaking mobile app transformed my life by giving me the ability to connect with everyone and anyone with a simple phone call. It was like discovering a new superpower. In this blog post, I will share my personal journey and explain how InnoCaption has become a vital tool for individuals that struggle to understand speech on phone calls.

Life with Hearing Loss

At the tender age of three, my parents discovered my hearing loss. It was a turning point that shaped my future. By the time I was four, I received my first hearing aid, which greatly improved my ability to hear and helped me acquire oral skills with the help of my mother who was a teacher before becoming a stay-at-home mom. She took it upon herself to teach me how to speak during those early years. However, despite getting strong oral skills in my native language, Portuguese, and eventually English, hearing aids were never sufficient to overcome one major obstacle in my life - the phone.

Joe at the InnoCaption office with his daughter, Cristina, and wife, Meg

The Phone: A Barrier to Communication  

The phone is the most powerful tool in this world because it connects people. Early in life it became a source of frustration for me, because it hindered my social life with hearing friends. Eventually, it hindered my career and limited my ability to compete with my hearing peers. My dream was to find a solution that would help me have meaningful conversations on the phone. I longed for a phone platform that would allow me to communicate effortlessly like everyone else.

Discovering InnoCaption: A Game-Changer

Then, one day, I stumbled upon a demo of the InnoCaption App at an HLAA Convention. Intrigued by the fact that it was a mobile phone captioning app, I requested a demo and made a quick phone call to my daughter. To my astonishment, it was the first time in my life that I could have a normal, enjoyable, and effortless conversation! The typical barriers to having a fluid conversation completely disappeared. Never again would I need to apologize for my slow responses during a phone call. The technology behind InnoCaption was like nothing I had ever experienced before; it was powerful, empowering, and ten years ahead of anything else available.

Real-Time Captioning: A Seamless Solution

InnoCaption is the most innovative captioning platform ever developed, thus the name of the company. It provides a unique solution that has not been duplicated by any other company. The phone call experience is very much like what hearing people experience due to the seamless real-time captioning of cell phone conversations. What sets it apart even more from other captioning services is the use of highly trained stenographers who provide live captions. Unlike revoicing operators who rely on repeating words they hear and converting them to text through computers, which tend to cause higher captioning delays and errors, InnoCaption's stenographers excel by ensuring more accurate and instantaneous captions.

Empowering the Deaf and Hard of Hearing Community with Accessible Communication

InnoCaption understands the importance of accurate captioning, especially in situations like job interviews conducted over the phone. By providing reliable and real-time captions, individuals with hearing loss can enjoy seamless cell phone conversations without the need to disclose their hearing loss. InnoCaption puts our users’ accessibility needs first and foremost to deliver a higher level of accessibility on the cell phone. The real-time captions and customizability ensure that our users have the best communication experience possible.

User-Driven Innovation

Our users are at the heart of everything we do. Their needs and feedback drive our innovation. We are committed to continuously improving our app and providing the best communication accessibility technology available.

InnoCaption has revolutionized the way I communicate and has empowered me to be more effective and productive in my career and in my personal life in the most unexpected ways.

Lack of accessibility to the phone leads to isolation and to dependency on others for important phone calls, which is something I struggled with my entire life. As a user myself, I am driven a mission to share this technology with the world because of its potential to transform the lives of countless deaf and hard of hearing individuals.

Our goal at InnoCaption is to help make the world a more inclusive and accessible place by empowering deaf and hard of hearing individuals to make phone calls with the same confidence as a hearing person.

We are driven by our mission to share this technology with the world and transform the lives of countless individuals.

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Make calls with confidence

InnoCaption provides real-time captioning technology making phone calls easy and accessible for the deaf and hard of hearing community. Offered at no cost to individuals with hearing loss because we are certified by the FCC. InnoCaption is the only mobile app that offers real-time captioning of phone calls through live stenographers and automated speech recognition software. The choice is yours.

Llame con confianza

InnoCaption proporciona tecnología de subtitulado en tiempo real que hace que las llamadas telefónicas sean fáciles y accesibles para la comunidad de personas sordas y con problemas de audición. Se ofrece sin coste alguno para las personas con pérdida auditiva porque estamos certificados por la FCC. InnoCaption es la única aplicación móvil que ofrece subtitulación en tiempo real de llamadas telefónicas mediante taquígrafos en directo y software de reconocimiento automático del habla. Usted elige.